Laure Payen


Laure is a bossa nova fan, consultant and trainer, in this order.


She is rich of 10 years’ experience supporting the biggest brands in their innovation funnels, in a co-creation approach with their users. She was trained in team coaching and project management in an international structure, developing skills in active listening, assertiveness and effective team communication.


In a VUCA world (Volatility, Uncertainty, Complexity et Ambiguity), organizations must constantly challenge their practices. Her passion is to act as a facilitator of learning between employees, managers and clients/consumers to develop organizational agility. She helps her clients set up collaborative practices to make their organization future-proof, boosting the empathy skills of sales, R&D and marketing people for instance.

  • Master in Management Science and at the University of Liège
  • Insights Discovery Practitioner
Specialist areas

- Creative techniques and brainstorming

- Innovation techniques, co-creation approach, facilitation skills, design thinking, empathic interviewing

- Guest speaking, communicating with impact, storytelling

- Employer branding

French - English - Dutch - Italian