Faced with the perpetual changes we are facing, modeling the target operational model, steering it on a daily basis or optimizing existing processes are important strategic challenges for organizations. What are the weaknesses of your existing processes (quality, cost, efficiency, security...)? Which transformations are necessary to generate more value and optimize the satisfaction of your customers (internal or external)?

 

To develop this operational performance, the best known tools are Six Sigma for quality improvement, as well as Lean for the efficiency of operating methods in production or service companies.