During intervision sessions, participants talk openly about difficult situations they encounter in their day-to-day professional life.

The aim is to identify the attitudes and solutions needed to address these issues, as a group.

The process works as follows:

  • We establish the working methods and lay out the ground rules.
  • Situation analysis: we work with the participants to list problematic situations.
  • We categorise the identified situations (similar or complementary) that need analysing and resolving.
  • We work with the participants to prioritise the different situations.
  • Problem-solving: we identify the solutions that the participants want to implement.
  • We determine quick wins, i.e. initial solutions that are easy to implement.
  • We work through the benefits of these solutions.
  • We identify aspects of the current problematic situations that may pose obstacles to implementation of the solution, then look at ways to work around these obstacles.
  • We define solutions to the identified difficult situations, in the established order of priority.
  • Conclusion of the interactive process:
  • We checked that the participants are comfortable with the problem-solving process and tools for difficult situations. We seek ways to overcome any remaining obstacles.
  • We transfer intervision skills so that participants can conduct a similar problem-solving process on their own in future.
  • We produce an action plan.

The intervision process is tailored to the target audience’s level and specific needs.

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