Training : Evaluating members of staff remotely

How should you conduct an effective performance evaluation interview, even from a distance?

With the COVID crisis taking hold over the long term, you must now resign yourself to organizing your employees’ performance evaluation interviews virtually. How should you conduct a remote…

Training : Giving remote presentations

How do you give effective presentations, even remotely?

The COVID crisis has forced us to multiply the number of remote presentations. How can we ensure that these presentations are adapted to the audience and that the key messages are clear? This is…

Training : Managing a project remotely

How do you integrate remote management into your project management practices?

For two years now, working in remote or hybrid mode has been accelerating in the context we all know. The business world will never completely turn back the clock. Remote working will move from a…

Training : Managing and leading your team remotely

How do you integrate remote management into your team management practices?

For two years now, working in remote or hybrid mode has been accelerating in the context we all know. The business world will never completely turn back the clock. Remote working will move from a…

Training : Managing customer relations remotely

How do you integrate remote relations into your business practices?

For two years now, working in remote or hybrid mode has been accelerating in the context we all know. The business world will never completely turn back the clock. Remote working will move from a…

Training : Remote prospecting

How do you prospect remotely?

For two years now, working in remote or hybrid mode has been accelerating in the context we all know. The business world will never completely turn back the clock. Remote working will move from a…

Training : Running a remote meeting

How do you run a meeting efficiently, even a remote meeting?

The COVID crisis has forced us to increase the number of remote meetings. How can we ensure that these meetings are structured and useful? This is what we propose to consider in this course.

Training: Acing your transition into management

Taking charge of a new team

Congratulations! A new job, new responsibilities, a new team... Your management and your colleagues have high expectations for you. How do you introduce yourself to a new team? Your first 100 days…

Training: Active listening

Develop your listening and empathy skills.

Empathy consists in knowing how to "put yourself in the place of the other person", to be open to his or her needs and feelings. How can you behave empathetically and practice empathy? How can you…

Training: Assertiveness

How can you say things while remaining yourself? Neither pushy nor a pushover be!

Do you want to assert yourself while commanding respect in all circumstances and deal with difficult situations effectively? Do you want to learn how to assert yourself in a group? Or have you…

Training: Brainstorming techniques and facilitation

Maximize your employees' potential.

The myth of the isolated genius is over. Has it been replaced by a constant presence of so-called brainstorming meetings, where post-its are king? Find out the best…

Training: Building a network and identifying opportunities

Getting to your first sales.

Many specialized employees accustomed to approaching customer relations with a "product" mindset “ are discovering that, today, they need to be more proactive, identifying new opportunities, or…

Training: Building trust

Increase cooperation within your team.

To build a group, trust is the essential ingredient. Without it, a group of people cannot be called a "team". Trust is something that can be built and sustained! So how do you build trust with…

Training: Business & change: the BOOST program

Developing a positive attitude towards change and a better understanding of it

The world is changing, and the changes come faster every day. An organization's ability to handle change ensures its survival. In this context, the attitudes and abilities of middle management…

Training: Change management

Providing support and succeeding at change management: Principles of Change Management.

As a manager, daily change is a given. This is a normal phenomenon in the life of a company and when it's going through transformation. Depending on the cause, the timing and your own personality…

Training: Coaching tools for leaders

Boost the potential of your teams.

In an ever-changing professional environment, one of the main challenges for executives, managers and team leaders is to be able to support an organization through constant change, in order to…

Training: Conducting a meeting effectively.

Fewer meetings, but more productive ones.

Though meetings are often considered a necessary evil or a waste of time, they are, nonetheless, essential tools for management and communication.  What constitutes a good meeting?  How do you cut…

Training: Conducting performance / career development evaluations

How do you perform an evaluation in a constructive way ?

Performing the annual performance review is a challenging task. You have to choose the right indi “ - cators to paint an accurate picture of what was done, to set ambitious, yet motivating goals,…

Training: Conflict management

Adopt the right attitude towards conflicts

What is conflict management? How do conflicts arise at work and how can they be anticipated? What are the common sources of conflict and how should they be managed? Power struggles, conflicts of…

Training: Creating customer loyalty Account Management

Your client portfolio: Follow-up, engagement, creating loyalty

Quality relationships are the key to fostering long-term loyalty among customers. The best sales professionals can analyze their client portfolio, determine its level of maturity, and engage their…