Training: Acing your transition into management

Taking charge of a new team

Congratulations! A new job, new responsibilities, a new team... Your management and your colleagues have high expectations for you. How do you introduce yourself to a new team? Your first 100 days…

Training: Active listening

Develop your listening and empathy skills.

Empathy consists in knowing how to "put yourself in the place of the other person", to be open to his or her needs and feelings. How can you behave empathetically and practice empathy? How can you…

Training: Assertiveness

How can you say things while remaining yourself? Neither pushy nor a pushover be!

Do you want to assert yourself while commanding respect in all circumstances and deal with difficult situations effectively? Do you want to learn how to assert yourself in a group? Or have you…

Training: Brainstorming techniques and facilitation

Maximize your employees' potential.

The myth of the isolated genius is over. Has it been replaced by a constant presence of so-called brainstorming meetings, where post-its are king? Find out the best…

Training: Building a network and identifying opportunities

Getting to your first sales.

Many specialized employees accustomed to approaching customer relations with a "product" mindset “ are discovering that, today, they need to be more proactive, identifying new opportunities, or…

Training: Building trust

Increase cooperation within your team.

To build a group, trust is the essential ingredient. Without it, a group of people cannot be called a "team". Trust is something that can be built and sustained! So how do you build trust with…

Training: Business & change: the BOOST program

Developing a positive attitude towards change and a better understanding of it

The world is changing, and the changes come faster every day. An organization's ability to handle change ensures its survival. In this context, the attitudes and abilities of middle management…

Training: Change management

Providing support and succeeding at change management: Principles of Change Management.

As a manager, daily change is a given. This is a normal phenomenon in the life of a company and when it's going through transformation. Depending on the cause, the timing and your own personality…

Training: Coaching tools for leaders

Boost the potential of your teams.

In an ever-changing professional environment, one of the main challenges for executives, managers and team leaders is to be able to support an organization through constant change, in order to…

Training: Conducting a meeting effectively.

Fewer meetings, but more productive ones.

Though meetings are often considered a necessary evil or a waste of time, they are, nonetheless, essential tools for management and communication.  What constitutes a good meeting?  How do you cut…

Training: Conducting performance / career development evaluations

How do you perform an evaluation in a constructive way ?

Performing the annual performance review is a challenging task. You have to choose the right indi “ - cators to paint an accurate picture of what was done, to set ambitious, yet motivating goals,…

Training: Conflict management

Adopt the right attitude towards conflicts

What is conflict management? How do conflicts arise at work and how can they be anticipated? What are the common sources of conflict and how should they be managed? Power struggles, conflicts of…

Training: Creating customer loyalty Account Management

Your client portfolio: Follow-up, engagement, creating loyalty

Quality relationships are the key to fostering long-term loyalty among customers. The best sales professionals can analyze their client portfolio, determine its level of maturity, and engage their…

Training: Decoding and improving your non-verbal communication

Sharpen your communication by taking into account body language and voice.

We are constantly communicating through three sets of behaviors: words, body language and voice. Each component combines with the others and allows us to identify ways to gain influence and…

Training: Delegating

Guidelines for assigning tasks to employees, empowering them, and saving time.

Effectively delegating saves you time, but it also empowers employees, fosters their professional growth, strengthens their skills, and offers a them a path towards independence. This training…

Training: Design Thinking

Try out the method of innovative companies!

More than ever, each company is trying to innovate and stay relevant to its customers. Taking into account the user experience and creative dynamics are no longer reserved only for designers, they…

Training: Developing a positive attitude

Towards greater wellbeing in daily life.

Demonstrating a positive attitude can influence your relationship with yourself and with others. It energizes the team spirit and leads to better results. The good news is that acquiring a…

Training: Developing a talent acquisition strategy

Everything you need to know: from seeking talent to integrating new personnel into your organization

How do you implement a talent acquisition strategy that will positively impact the effectiveness and quality of your new hires? How do you attract the best candidates? What are the essential…

Training: Drafting an action plan

How to implement your action plan successfully.

If you're going to manage a project, then you need an action plan.  A key element of management processes, the action plan is the interface between the diagnostic and implementation stages. A few…

Training: Effortless prospecting

Better prospecting for more sales

What are the different kinds of prospecting? What are the most effective tools for sales prospecting? This training offers participants key fundamentals, lines of reasoning, and tools they can use…